Help

Questions, answered plainly.

If something here is unclear, email touch@kondova.info and we will answer it and fix the wording.

Listing your unit

Nothing, and it stays that way. No per-unit fee, no cap on how many units you put up, and no commission when it rents.

The site is only worth being on if the listings are real. We would rather have your unit on it than charge you for the privilege, and the paid add-ons are where we actually earn.

We review every listing before it goes up, usually within a day. If something is unclear we message you rather than guess.

Bait pricing, photos that are not of the unit, units already rented out, and duplicates of a listing already on the site.

Anytime, without telling us why. Nothing to cancel and no exit fee.

Get seen first

Two months at the top of results for your area, a Featured badge on the card, a write-up posted into the rental groups for that area, and we answer the inquiries and pass on the serious ones.

No. It runs for two months and stops. If you want another two months you tell us.

The placement ends with the listing. We do not refund the remainder, and we say so upfront rather than in small print.

Tenant management

No. Rent goes to your account the same way it does now, and the deposit stays where it is. We chase it, confirm it landed, and report it, then invoice you.

₱1,499 a month minimum, which covers units renting at ₱20,000 or less. Above that it is 8% of rent received. No rent received, no fee.

No. We guarantee you are never the one chasing it. On the percentage rate, if the tenant does not pay, we do not get paid either.

Anything over ₱2,000 is your call, quoted before it happens. Under that we handle it and it appears on your monthly statement.

No. We work remotely and coordinate vetted vendors and the building admin. Every job is confirmed with photos, not a site visit.

For renters

No. Renters never pay us a placement fee, a viewing fee, or anything else.

On most listings, the owner directly. On managed listings you are talking to us, and we say so on the listing.

On managed listings, within 4 hours between 8am and 10pm. On owner-handled listings it depends on the owner.

Still not answered?Email us. We reply within 4 hours between 8am and 10pm.
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